Direct Messaging (For Buyers)

With Direct Messaging, you have the ability to send messages to other Splurky users, including sellers!

Remember not to exchange contact info to buy, sell, or pay outside of Splurky

Exchanging contact info or encouraging other users to buy, sell, or pay outside of Splurky is not allowed. This affects our ability to prevent fraud, protect Splurky users, and is a violation of our Community Guidelines.

We will not be able to offer support for any transactions made outside of the Splurky platform, and participating in or encouraging such transactions may result in a suspension or ban. We regularly monitor messages to protect users and detect fraud and policy violations.

If another user or seller is encouraging you to buy or pay outside of the platform, please report it so that we can investigate. Are you a seller? See our Seller page on Direct Messaging for more info.

How to start a Direct Message on Web:

1. Visit Splurky.com and sign into your account
2. Click on the Envelope icon in the upper right corner
3. Click on "New Message" and type in the username of the user.

Important things to know:

• Sellers may not be able to resolve all support related issue through Direct Messages, and may need to direct you to contact our Buyer Support team. Please click here to reach out and we will be happy to help!
• Be respectful to other users, and adhere to our Community Guidelines when using the Direct Message feature.

Questions or concerns? Click here to reach out to our Support team.